Privacy Policy – QP Food

Welcome to QP Food. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the QP Food mobile application and related services.

1. Information We Collect

When you use QP Food, we may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Profile Picture (optional)

Location Information

• Live location (only with your permission) to provide accurate delivery services.

Order Information

• Food orders placed
• Order history
• Payment details (excluding sensitive card information)

Device Information

• Device model
• Operating system
• IP address
• App version
• Device identifiers

Usage Information

• App interactions
• Search history
• Preferences
• Login information

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Process and deliver food orders.
• Track delivery status.
• Improve our services.
• Provide customer support.
• Send order confirmations and notifications.
• Offer promotions and discounts.
• Prevent fraud and unauthorized activities.
• Comply with legal obligations.

3. Location Permissions

QP Food requests location access to:

• Detect your current location.
• Display nearby restaurants.
• Calculate delivery charges.
• Improve delivery accuracy.

You may disable location access at any time through your device settings, although some features may not function properly.

4. Payment Information

Payments may be processed through secure third-party payment providers.

QP Food does not store your debit card, credit card, or banking credentials on its servers.

5. Sharing of Information

We may share your information with:

• Restaurant partners
• Delivery partners
• Payment gateway providers
• Customer support providers
• Government authorities when legally required

We never sell your personal information to third parties.

6. Notifications

We may send notifications regarding:

• Order updates
• Delivery status
• Promotional offers
• New features
• Service announcements

You can disable promotional notifications from your device settings.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or internet transmission is completely secure.

8. Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Maintain transaction records
• Resolve disputes
• Comply with legal requirements

9. Children's Privacy

QP Food is not intended for users under 13 years of age. We do not knowingly collect personal information from children.

10. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Delete your account.
• Withdraw consent.
• Request a copy of your personal data.

To exercise these rights, contact us using the information below.

11. Third-Party Services

Our app may integrate with third-party services such as:

• Google Maps
• Google Firebase
• Payment gateways
• Push notification services

These providers have their own privacy policies governing the use of your information.

12. Cookies and Analytics

We may use analytics tools to understand app performance and improve user experience.

These tools do not collect sensitive personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted within the app, and the updated date will be revised accordingly.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Company Name: QP Food

Email: support@qpfood.com

Phone: +91-8542980273

Address: [Banglore]

15. Consent

By using the QP Food application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.